Customer ReviewsforLondon Custom Basements inc.

Our family has been enjoying our LCB renovation for the last 6 months. Overall, I am highly satisfied with their workmanship and the results achieved. I believe they deserve a five-star rating for their craftsmanship, customer service, and commitment to delivering a high-quality finished product. The team at LCB exhibited a commendable level of professionalism throughout the project. They were reliable and maintained clear lines of communication. The initial consultation with Jay was informative. He listened attentively to our vision, providing valuable suggestions and insights. Brittany made sure we were comfortable with every decision, answered all our questions, and patiently adjusted our quote several times as we made design changes to suit our taste and budget. The craftsmanship displayed by the team was of a high standard. All of the contractors on the team were knowledgeable, friendly and respectful of our living space. The attention to detail in their work was evident, particularly in the dry-walling, bathroom tiling, and finishing touches. The completed basement looks fantastic; our family is delighted with the overall aesthetics and functionality. Despite a minor delay in the completion of the project, the value for money offered by London Custom Basements is commendable. The pricing was fair and competitive, considering the quality of materials used and the craftsmanship demonstrated. The quote was extremely thorough and the final price we paid matched up to what we were expecting. The investment made in their services was worth it, as we now have a beautifully renovated basement that adds significant value to our home. They have earned their five-star rating and our family’s utmost appreciation.

From start to finish LCB did quality workmanship with efficiency and professionalism. The basement was completed as planned. Jay and Brittany were a pleasure to work with for selecting the materials and colors and always keeping on top of all the details for the each part in the process. It all came together so lovely. We are so happy to enjoy our new recreation room cinema., new washroom and bedroom. Thank you for a great basement renovation.

We had LCB do our basement a couple of years ago, are were extremely happy with the result. When we decided to redo our bathrooms this year, we immediately called LCB, and were blown away with the results. Ours bathrooms look and feel like a spa, we still can’t believe that this is our bathroom, it’s that beautiful! ***, ********, and the LCB team are fabulous to work with. They were in constant communication with us throughout both projects, managed our expectations, and took the time to answer any of our questions. The trades are professional, conscientious, and make sure that we were happy with the final result. What I like most about ***, ********, and the entire LCB team is they are open, honest, and trustworthy. They Say What They Mean, Mean What They Say, and Do What They Said They We’re Going To Do, those are qualities that are important to me when selecting a contractor. I always know I’m in good hands when I work with LCB. We will definitely call LCB for any future projects, and I would highly recommend their services for your next project.

*************, and the team at LCB did a great job of finishing our basement. Our century home has a lot of quirks but their team navigated all the challenges to create a space that is exactly what we were hoping for (shout out to ***** parents for their framing work!). Their pricing is fair and reasonable, and they also managed the process of acquiring a permit and all necessary inspections, working with us to adjust our original floorplan when feedback from inspectors necessitated it and helping us make decisions when we changed our minds on details a few times. We appreciated all their work and flexibility, especially during a time as challenging as the pandemic. We've had contractor friends come through the space and comment positively on the quality of work that they done. I'd certainly recommend them!