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Find a Location

Credifax Limited has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCredifax Limited

    Collections Agencies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/9/2022

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    417 Exeter Rd Suite 201, London, ON N6E 2Z3
    BBB File Opened:
    13/12/2006
    Years in Business:
    20
    Business Started:
    20/5/2004
    Business Incorporated:
    20/4/2004
    Accredited Since:
    8/9/2022
    Type of Entity:
    Corporation
    Business Management
    • Greg Bulford, President
    Contact Information

    Principal

    • Greg Bulford, President

    Customer Contact

    • Greg Bulford, President
    Additional Contact Information

    Fax Numbers

    • (519) 963-1096
      Primary Fax

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    18/04/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I contracted ************************* of A1 *********** to replace the subfloor and update my plumbing in my bathroom of which he said he was qualified to do. This occurred in Dec 2023. During this time I asked him for a quote for putting up bedroom doors. Please note I was not living in the home yet so he was being let into the home by a family member. **************** decided to put up 3 doors w/o giving me a quote or seeking out my consent. He then proceeded to try to charge me an amount of $1780.88 for the putting on 3 doors, the completion of the bathroom and bathroom plumbing. I advised him that I had not agreed for him to put up the doors and would only pay for the renovations to the bathroom and him putting up 3 light fixtures that I had agreed to have him put up for $300. Plus he had caused damage to my drywall when putting in the bathroom vanity which cost me $200 to fix as he did not know how to fix the drywall himself. I paid him $1500 via e-transfer. Subsequently in the month of Feb 2024 I contacted **************** about the plumbing he had cut and glued together for the bathroom that was leaking which damaged the drywall in the kitchen area as the bathroom was above the kitchen. I also sent him video footage of this. I left him voice messages on his phone and sent him text messages to which he did not respond to. Then I received a phone call from **************** from Credifax who advised I owed **************** $2062.93. I advised her that I did not and sent her an email of the original invoice that **************** had sent to me of $1780.88, however it was agreed upon to pay him $1500. Subsequently ***************** me $500 for the plumber that I had to pay to fix his poor plumbing job and $200 for fixing the drywall that was damaged from the leak. I advised **************** via email that I did not owe the amount of $562. However Credifax has listed the fictitious amount of $562.93 on my credit report as of April 17, 2024. Please see attachments of my email correspondence with ****************.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Janelle D

    1 star

    23/08/2023

    ******* ***** was extremely unpleasant, spoke and dealt with me in an unethical way. I will keep it brief because I have an active complaint against them. I must say I doubt I’m the only one with this type of experience.

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