ComplaintsforYoga Shack
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
30/11/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On the landing page of the Yoga Shack website there are photos of a studio at the location ************************** formerly the second location of Yoga Shack but now currently operating as &asanas. Using photos of the former studio may lead to confusion for the consumer and is falsely advertising the ************** space being offered by this business. Presenting images of the former studio might inadvertently confuse potential customers and inaccurately promote the ************** space offered by the business. Hence, we kindly urge the removal or replacement of these photos to prevent any confusion among consumers.Customer response
11/12/2023
We encourage you to use our online complaint system to keep up with the progress of this complaint.
Have you heard from the company? Yes No
Are you satisfied with the company's efforts to resolve this matter? Yes No
If not, please explain.
Comments: I'm feeling ignored and also feel as though a complaint against their business, while falsely advertising the ************** space, is not a priority to them. I don't feel as though they are acting in the best interest of the consumer; which is very unfortunate and bad business. I am still looking for the resolution of the photos to be removed or replaced with photos to be updated so that they accurately represent the ************** space offering.
Your Signature: ******************; Date December 11, 2023
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.