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Find a Location

Sprint Moving Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSprint Moving Service

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/12/2009

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    85 Bessemer Rd Unit # 2, London, ON N6E 1P9
    BBB File Opened:
    20/11/2009
    Years in Business:
    17
    Business Started:
    24/5/2007
    Business Incorporated:
    1/5/2007
    Accredited Since:
    9/12/2009
    Type of Entity:
    Corporation
    Alternate Business Name
    • Sprint Delivery Service Inc.
    • The Easy Move
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    10:00 AM - 5:00 PM
    Su:
    10:00 AM - 5:00 PM
    Business Management
    • Matthew Akins, President
    • Matt Akins, President
    Contact Information

    Principal

    • Matthew Akins, President

    Customer Contact

    • Matt Akins, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    the move occured on the July 20th from ************** to St. Cathrines *******. The damage was done during the loading/moving/unloading of my property. I have tried for a year to get the damage repaired. I am out of pocket the ****** it cost to repair the *********** teak dressers that had most of thier legs torn off. I have left the nics and scratches in the photos as well as the one torn chair that is part of a set of 6. The owner has ignored my calls/texts/emails up until as late as a few weeks ago. We recently discovered the damage done to our Landice treadmill, where all the screws were stripped due to inappropriate tools used to losen them to seperate the handles from the tread. This has recently caused issue in relocating the machine. the cost of repair is unknown but the hourly fee to have it serviced is $150.00 and that doesn't include travel time so we are looking at about 500 to repair this alone!! All my pics/evidence won't fit this file so please tell me how to forward them to you outside of this online form please. I chose this firm specifically after dealing with the owner and his assurances that he had experinece moving VINTAGE furniture to ensure it would not be damaged. turns out this was an exageration of his skill level and that of his team. BUT ignoring my requests for repairs and putting me off until it is almost too late to file a complaint is NOT what a BB highly rated company should be doing to its customers. i hope you agree. on a final note, the final bill was more than what i was quoted, so upon the damage done, i had a bill signifigantly more than what they quoted despite my having made trips personally with my SUV of several fragile items.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sylvia S

    2 stars

    01/11/2023

    Disappointed to say the least. We had obtained a quote based on their rep viewing the home to be moved. The move out was done fairly promptly, although not all of the belongings fit on their truck. The unloading seemed much slower, which seemed deliberate, and the movers took several smoke breaks. Ultimately was charged $1000 OVER the price quoted as the move unnecessarily dragged on for 11 hours. Owner had no regard for our concern over the fact that belongings were left behind nor the significant upcharge, and did not offer any remedy. This was a medium-sized home, and one would expect that a company in the business of moving would be better able to effectively quote a job. Seemed like a bate and switch.

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