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Complaint Details
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Initial Complaint
10/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I was given an estimate from Alexandria Tree for cutting and removing some dead trees on my property. Estimate was accepted by me and contractor from Alexandria tree. Work started on September 5th,2022 and was almost completed that day. The owner came and asked for full payment with a promise that the workers will be back to finish the job. Unfortunately, we trusted him and paid him full agreed amount, 5 650.00 dollars. Since than I keep in touch with the owner by Emails and I am getting just promises about finishing the job. The workers came once and still left piles of big pieces of trees on our property. I expect this Company to come back and finish the job immediately. Winter is coming and they will have no access to our property.Business response
21/11/2022
We have an employee in that area today and tomorrow. He will do his best to get there today, if he does not have time, he will be there tomorrow to remove the rest of the wood as mentioned.Customer response
21/11/2022
****** ******** *******
I have reviewed the response made by the business in reference to complaint ID 18384797, and find that this resolution is satisfactory to me.
Sincerely,
**** *****
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Contact Information
3010 Allen Road
L'Orignal, ON K0B 1K0
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
---|---|
TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.