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ComplaintsforSheds and Shacks
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/07/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Placed a $2000 refundable deposit on a $5100 8x12' Shed with black steel roof, double barn doors, board and batten, 2'x2' window and delivery on May 23, 2021 for August 2021 delivery. After many dodges, delays, etc, I still have no return deposit or shed. I even offered to have ***** and **** (Owners) give me $2000 in construction materials if they didn't have cash. I eventually cancelled my order and asked for my deposit - ***** agreed. After chasing him for over 6 months, now he is ghosting me. My Invoice number is Invoice 125. It should be noted that ***** asked if I'd do a "cash" deal too, I declined as part of the leadership team of a small business myself, it's just not work the risk to save a few dollars in taxes.Initial Complaint
10/11/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I put a deposit down for them to build a shed. Deposit was paid April 25 2021. Expected delivery was 10-12 weeks but I prepared to wait longer because of covid economic situations. It has now been seven months and I don't be have a shed. I kept contacting them to get an update and they said it would be a couple more weeks. I request pictures and nothing. For the last month I have just wanted my deposit back and they keep saying "let me get back to you". Not sure what else to do without me starting to look like the bad guy.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.