Business ProfileforAppliance Repair Crew Inc

I am complaining this because a company is refusing to give me refund. ***** ******** *** *********** I called on 25 March the "appliance repair crew" at ###-###-#### to fix my stove oven because the oven bake and grill does not work. The receptionist said that $99 is for inspection to find the problem. If the technician find the problem, then he will offer the labour charge and parts. The inspection charge will be waived if I go with them to fix the problem. Then it will be only the labour and parts charge, and they will not charge me for inspection $99. I agreed and made the appointment for next day March 26. The appointment was scheduled on 26 March in between 5.30 pm to 8 pm. The technician arrived around 5.45 pm and opened the stove back cover. He told me he needs to service the stove main control board. But he did not inspect and did not find what problem in the main control board. He told me either I have to pay him $99 or the labour cost if I want him to service the control board. He sounds compelling me to pay him either $99 or labour charge although he did not inspect and did not find the problem in the main control board. I was confused and at that moment, I did not want to pay $99 for doing nothing. But he will not go out without payment. So, I agreed to pay him labour cost $333.35 for service. Around 10 mins later, I noticed he was not doing anything. After a wait of another 10 to 15 mins, he told me the main control board does not have enough voltage and he can not fix this problem. He said a new control board needs to be purchased which is $480+tax. I refused to purchase this and asked him to keep the inspection fee $99 and refund me the remaining balance from $333.35. Because he did not fix anything and he should not charge the labor. But he refused this and asked me to sign a form to get the receipt of payment. He said if I don't sign, I will not get the receipt. Then I signed. I called again at **********. But the receptionist also refused to give me the refund and told me she will call me after she talks to the technician. But she did not call me back and she does not answer my phone call. *** ******* ******* ** ***** ****** I will appreciate your help. appliance repair crew **** **** **, Mississauga, ON