Business ProfileforAltima Telecom

First, we set up activation, which should have started on October 26, and we were billed $50.85 for that, and Altima confirmed there would be no activation fee. A technician came over after 2 weeks since some parts they don't have it. I called several times to get Servise installed and to stop charging me before I got Servise, but they charged me $39.55 on 27/2023. After that, they charged me $80 on November 29/2023 I'm so tired spend hours on phone with Altima customer Servise as they put you on hold for hour and they refused to connect me to supervise, were denied few times and promising that the supervisor will call me withing day. So, since OCTOBER, no-one has called, no-one has setup technical to install Servise and Customer Service just saying ITS OK. Also they send me overdue statement ,for what? I don't even get any service. *** ****** *** * *** **** ***** ********* ******* **** **** *** **** **** ********. * *** ** *********** **** **** **** * **** ****** **** ******** so I called Altima twice that day to make sure I could speak with the supervisor before my appointment. The customer service department treasured me and no-one ever called me back or even sent email. As a result, my credit score is being negatively affected by Altima, and I am not receiving any service from them. Please HELP ***** ********  Thank you