Business ProfileforEnercare Home & Commercial Services Limited Partnership

I’m very frustrated and unhappy with this company. * **** ** **** * ********* ******* **** ******* **** ***. They were with ******** until now and I paid their bill of this month on July 3rd already and now I expect the bill in August which is $40.66. They now are kicked off by ******** and have sent me a double bill of August $81.32. I have a paper bill from ******** that I paid the bill of this month as a proof and next month I can pay directly to Enercare. I called them twice yesterday but they had no proper answer to why they sent me the double bill when I am regularly paying my bill. They put me on long holds twice and then disconnected my call.On satisfaction survey there’s only one option to choose which is satisfied. Option 2 dissatisfied is saying invalid option. This is unbelievable! They are cheaters. A few months ago too when my one year of payments were almost done and it’s time to book the service appointment. I booked the appointment for coming Saturday and talked to the representative to give me a better deal for next year. He gave me a false deal and canceled my existing plan. I kept waiting for the service guy that was supposed to come but he never showed up. Upon calling them I was informed your appointment was canceled because your plan is changed now and they said sorry about that guy and gave me the service appointment on the terms that they will not give me the service at the end of this year. This is ridiculous. I’m stuck with them for no reason and forced to pay the bills they are throwing my way. ** * ***** *** *** ***** **** ** ****** ***** **** ** ********* *** ****** **** *** **** ** *** ** *** *** ** **** ******** ******