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Business ProfileforCastle Kitchens
At-a-glance
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Business Details
- Location of This Business
- 5 Shields Crt, Markham, ON L3R 0G3
- BBB File Opened:
- 17/5/2021
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Home Owner
27/09/2023
Castle Kitchens Response
14/11/2023
It is totally unfair to raise the matter post 2 years of completion on issues like a shelf being loose. Our team ensures and secures the shelf to the walls but the shelf by any means cannot be overloaded beyond their tolerance. The issues relating to floor gap /electrical wiring are nonexistent at the time of completion. Every work performed at this project meets or exceeds all industry standards. If any such issues did exist with cabinetry or shelf, we have never been contacted to open a service call.
Attention to details was placed every step of the way and the customer satisfaction was always kept in mind. The owner had never disagreed to any ask but when it did come to photographing our work the customer put up conditions to fulfill unreasonable asks in return for the permission to photograph. This was not acceptable after the amount of time and energy our team had put to plan and execute the project.
Customer Response
20/11/2023
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