At-a-glance
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 2425 Matheson Blvd E Unit 500A, Mississauga, ON L4W 5K4
- BBB File Opened:
- 19/11/2008
- Years in Business:
- 16
- Business Started:
- 1/1/2008
- Accredited Since:
- 28/3/2024
- Type of Entity:
- Corporation
- Number of Employees:
- 375
- Alternate Business Name
- Canadian Appliance Source GP Ltd
- CAS
- Business Management
- Mr. Jay Kelly, Senior Manager, Customer Care
- Ms. Katelyn Fudge, Senior Manager of After Sales
- Contact Information
Principal
- Ms. Katelyn Fudge, Senior Manager of After Sales
Customer Contact
- Mr. Stephen Shave, COO
- Mr. Jay Kelly, Senior Manager, Customer Care
- Ms. Katelyn Fudge, Senior Manager of After Sales
- Additional Contact Information
Fax Numbers
- (647) 438-2855Primary Fax
Phone Numbers
- (905) 766-3417Other Phone
- (416) 782-5977Other Phone
- (647) 438-2855
Customer Complaints
420 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
15/04/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
827 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Perry S
19/07/2024
![](https://m.bbb.org/prod/ProfileImages/2024/0232ab6a-0bf9-4c22-bdda-ba8405fa9c6e.png?tx=w_46)
Canadian Appliance Source Response
23/07/2024
Dear ***** *****,
Thank you for reaching out to us to share your concerns.
We regret to hear that your order has been affected by manufacturing delays.
When we place an order with our vendors, they update our purchase orders with the quantity and estimated dates they are expecting to receive at their warehouse, in order to fulfill our outstanding orders.
Our purchasing team then receives regular updates from the manufacturers for the ETA.
Would you please kindly contact our After-Sales Team at **********@*****.ca to provide your order number so that we can address your concerns directly?
Unfortunately, we are unable to find an order under the information provided here.
Thank you kindly,
CAS
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