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Find a Location

Assured Automotive - Corporate Head Office has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Assured Automotive - Corporate Head Office

      2360A Southfield Rd Mississauga, ON L5N 2W8

    • Assured Automotive - Corporate Head Office

      359 Davis Rd Oakville, ON L6J 2X2

    • Assured Automotive - Corporate Head Office

      2420 Barton St E Hamilton, ON L8E 2W7

    Business ProfileforAssured Automotive - Corporate Head Office

    Auto Body Repair and Painting
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Assured Automotive - Corporate Head Office has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Assured Automotive - Corporate Head Office

        2360A Southfield Rd Mississauga, ON L5N 2W8

      • Assured Automotive - Corporate Head Office

        359 Davis Rd Oakville, ON L6J 2X2

      • Assured Automotive - Corporate Head Office

        2420 Barton St E Hamilton, ON L8E 2W7

      Location of This Business
      2360A Southfield Rd, Mississauga, ON L5N 2W8
      BBB File Opened:
      14/8/2003
      Years in Business:
      25
      Business Started:
      19/11/1998
      Alternate Business Name
      • Assured Collision Repair Professionals
      Contact Information

      Customer Contact

      • Mr. Derek Florczyk, Director, Technical Operations
      • Des Browne, Director, Insurance and Client Relations
      Additional Contact Information

      Fax Numbers

      • (905) 842-7929
        Primary Fax
      • (905) 812-7596
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/01/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Regarding complaint against -> Assured Automotive (2017) Inc. As a result of a no fault of auto collision insurance claim and repair, the outer door panels on my vehicle were replaced along with other body work and painting that was required, and the door panels began to rust less than 1 year after initial repairs. Assured Auto repaired the rust area by “cleaning it up” under their lifetime workmanship related warranty, which did not seem to have worked as the metal new metal door panels were already contaminated with rust due to improper workmanship (Assured Auto confirmed reason for rust was improper metal prepping), and the panels began to rust again approx. 1 year after 2nd repairs were completed. Assured Auto should have replaced the panels again when they began to rust the first time to help ensure a long-lasting repair; which they avoided doing in order to save on costs as it seems. This was an insurance repair claim with a cost of $6572.78 in repairs. I have now been waiting approx. 8 months for the manager of Assured Auto ***** ******** to review my repair case without resolution to date. The manage will no longer respond and is seems they are trying to avoid responsibility for the repair costs involved. I also have my insurance company involved trying to help with this matter. All I am asking is for Assured Auto to repair my vehicle under their documented life time workmanship labor as this is workmanship related as Assured auto already confirmed when they repaired the vehicle the 2nd time.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Russ B

      1 star

      10/01/2023

      I am not impressed with your company. ***** *** ********* **** ******** ** ******. When it takes almost a year to get a deer dent fixed. Communications from your company here in Kingston is very lacking, No quality assurance prior to releasing vehicles, Four times we went to pick car up and none of things pointed out were done on first inspection. All delays blamed on covid shortages. * **** ********* *** *** *** ********** This is my first step so we will see where goes from here. Your franchise dealership has no customer satisfaction when it comes to communications. Will Not Repeat any business in near future. After this lenghth of time Assured should buy my car.

      Local BBB

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