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Find a Location

Nissan Canada Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Nissan Canada Inc

      5290 Orbitor Dr Mississauga, ON L4W 4Z5

    • Nissan Canada Inc

      PO Box 2600 Streetsville Postal Station Mississauga, ON L5M 2L6

    • Nissan Canada Inc

      2 Hunter Valley Rd Orillia, ON L3V 6H2

    Business ProfileforNissan Canada Inc

    Auto Manufacturers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 33 Customer Reviews

    Customer Complaints

    58 complaints closed in last 3 years

    21 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Nissan Canada Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Nissan Canada Inc

        5290 Orbitor Dr Mississauga, ON L4W 4Z5

      • Nissan Canada Inc

        PO Box 2600 Streetsville Postal Station Mississauga, ON L5M 2L6

      • Nissan Canada Inc

        2 Hunter Valley Rd Orillia, ON L3V 6H2

      Headquarters
      5290 Orbitor Dr, Mississauga, ON L4W 4Z5
      BBB File Opened:
      30/6/1995
      Years in Business:
      59
      Business Started:
      4/1/1965
      Type of Entity:
      Corporation
      Alternate Business Name
      • Infiniti Canada Inc
      Additional Contact Information

      Fax Numbers

      • (705) 330-3052
        Primary Fax
      • (844) 713-3374
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      58 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      19/03/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a 2021 Nissan Rogue,16 Feb 2022 ** * ******** ******** *** I required some safety assistance and driving assistance options. I was upsold to a Platinum and with in weeks of driving noticed the Driving assistance/Cruise Blind side etc did not work and reported to Service,was told initially it was working fine.After months of these driver aids constantly shutting off I was told by service that the aids do not work properly in the prairies and Nissan is working on a software update. To date no software avail(now told late spring this year) In the meantime many recalls to the vehicle have been completed by service to include airbags, sensors, etc. To which now the vehicle rattles and squeaks. I was told it was fixed the best they can. Unhappy I spoke to the GM who offered to put me into a 2023(same sensor issues but no recalls to date) I require the driving aids and have been waiting over two years. I asked about a 2024(sensor issue resolved) but this would be all new costs again(freight,pdp,dealer charges approx $3K)and an interest rate of 6.24% (my current rate on a 2021 which never worked as specifies is 3.2%. I contacted Nissan Customer Serv and they said all dealings are up to the dealer.(not a Dealer issue) I said the initial problem is Nissan Canada and I have a vehicle that has never worked as promised and still awaiting the fix. The Dealership said their hands are tied and must charge current rates. I now have a vehicle,same issues as week one but now sounds over 10 years old. * **** * **** ****** * ******* *** * *** *** ** ************* * **** **** ** ************ *** ***** *** ** ******* ******* *** ** ** ***** ** ******* ****** ** *** ****** ****** *********** ** **** **** ****** ********* **** **** ** **** **** ******* ** **** Nissan Contacted and received the Service history and I have requested a copy as well.****** ****** ***** ** ******* **** *** *** ***********
      Read More

      Customer Reviews

      33 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sam T

      1 star

      13/02/2024

      I got a 2016 nissan rouge when I got it it had 108000k. By the time I got to 130000k my ctv started to go. It's dangerous and it's a costly fix. Nissan told me it can be over 10000 to fix it. Just for it to go out again. ***** ******** ** ** **** ******* * ******* Should've went with anything with an automatic. No I still got 9000 left to pay off and a failed cvt. They said to that for their Diagnostic they'll charge me 140$ just to tell me what I already know. Really poor customer service. ** *** *** * *******

      Local BBB

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