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          Helping to Reconnect has 1 locations, listed below.

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            Business ProfileHelping to Reconnect

            Counseling

            Contact Information

            3388 Angel Pass Dr

            Mississauga, ON L5M 7K5

            Visit Website
            (416) 985-0925

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            3388 Angel Pass Dr, Mississauga, ON L5M 7K5
            BBB File Opened:
            24/10/2022
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            24/10/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            M. K.

            10/02/2023

            **** ******* *** ********* ****** ***** **** I reached out to the Helping to Reconnect for my daughter to have psycho therapy. Monica Bhullar responded. Monica is requesting pre-paid session which is fine but I requested the invoice as HST is involved and they keep demanding payment but can not provide the invoice for it. I have emails and recorded phone call about me explaining they still do not want to provide invoice but kept pushing to pay it as they are private practice. They do not provide invoices as it needs to be full rate, since day one she old me her charges are 110.00 plus HST never she mentioned any other amount to me over the phone call which is also recorded. Invoice request for any transaction is my consumer right, and Monica violates it. *** **** ** * *** **** ******* ****** **** *** **** *** ********* **** *** **** ** ******* ** ** ******** ****** *** ******** *** **** ** *** ************** ** ********

            Helping to Reconnect Response

            25/05/2023

            In any therapy practice payment needs to be made before a receipt is provided otherwise insurance fraud can be committed. We are obliged by insurance companies to receive payment before providing receipts to clients, as they could submit the receipt to their insurance company even if they have not paid for the service. Hence payment for the service needs to be provided before a receipt is given.

            Customer Response

            26/05/2023

            I informed them i do not have insurance. I am paying my self. They are also charging HST and yet again they can not provide invoice. Providing invoices doesnt mean its paid it mean invoice is generated. Requested their tharapist license number which they also refused.

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            BBB Serving Central Ontario

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