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ComplaintsforF45 Training
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
13/03/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I signed up for a 12 month membership ro F45 Dixie in November, paid up front full amount $2400. This week got an email from the owner that the studio is closing Permanent immediately. When i asked about a refund for time not used, i was told by the owner that he was instructed not to provide any refunds. I dont know what to do to get my money back, i cant sign up any where else as I dont have that funds. Thank youInitial Complaint
10/03/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Bought membership to gym Nov 6- to start Nov 11, 2022, for myself and husband paying $2444.42 each , we did not get option to pay in monthly installlments. Studio notified us March 8, 2023, they are suddenly shutting down permanently, and no refund issued. The owner was trying to sell the business for at least 2-3 months prior
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.