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            Business ProfileRevive Superfoods

            Food Delivery

            Contact Information

            1880 Bonhill Rd

            Mississauga, ON L5T 1C4

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            Customer Reviews

            1.97/5

            Average of 59 Customer Reviews

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            Customer Complaints

            134 complaints closed in last 3 years

            29 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

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            Business Details

            Location of This Business
            1880 Bonhill Rd, Mississauga, ON L5T 1C4
            Email this Business
            BBB File Opened:
            7/7/2020
            Contact Information

            Principal

            • Giff Parilla, Manager of Customer Care

            Customer Contact

            • Giff Parilla, Manager of Customer Care
            Additional Contact Information

            Email Addresses

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            Industry Tip

            BBB Tip: Choosing a food delivery service

            Customer Complaints

            134 Customer Complaints

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            Most Recent Customer Complaint

            20/02/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I came upon a ad on social media for Revive Superfoods and decided to try it as I’m a gym goer. On 1/18/24 I got billed for 156.78 and got product two days later. Well, on 1/25/24 I got billed again same price and was confused and saw on my bank statement it was Revive Superfoods. I emailed them immediately and in short said what the hell why am I getting billed twice? They told me I created an account and I know I did know such thing so in the process of emailing back-and-forth for a few days and then got billed again for a third time on 2/1/24 for the 156.78. At this time I went into my ********** bank and they suggested I canceled that card which I did so. Like I said, I wanted to try it once so I feel I am responsible for a one time payment of 156.78. But the other two charges o 156.78 were not mine. I even emailed screenshots of me using my email trying to login to their website and it said no account found. That’s when the emails stopped. * **** *** * ****** *** ** ******** *** ****** **** **** ******** ** *** **** ********* ** *** ****  * **** *** **** ********** ***** ****** *** ** **** **** *** ********** ****** ** ****** ** *** ***** ******** ** I was just wondering what I had to do to get my two payments back of 313.56
            Read 133 More Complaints

            Customer Reviews

            59 Customer Reviews

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            Most Recent Customer Review

            mandy g

            25/07/2024

            I had subscribed years ago and got my one box, while I thought they were ok I did find it very bulky. I didn’t have room in my freezer and had skipped the deliveries faithfully for ages. Then one day I went to log in and it said my account didn’t exist. So I had assumed they deactivated my account since it had been well over a year of skipping. Imagine my surprise when my card got charged and a box that I had no room for showed up. I reached out to their customer service because I didn’t know how I could get charged and a shipment when my account showed it didn’t exist. They were only willing to cancel my account but had no explanation of how it happened and wouldn’t refund despite the fact I had no way to skip. Now it’s been another year and despite unsubscribing from their mailing list I get promotional emails from them multiple times a month. They won’t take me off their mailing list.
            Read 58 More Customer Reviews

            Local BBB

            BBB Serving Central Ontario

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