ComplaintsforRemitbee
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
22/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Ive used the service of remitbee for transfert fund from Canada to Mexico , Ive created an account with the verifiction , selfie with passport , when they activated my account ive sent 9000$ and 8000$ using my *** bank account to them . they after told me to do a reverification , I did it ... and nothing changed my account was still block and i asked them to refund me and they told me to talk with my bank , they say that only my bank can get the refund done , after couple of time my bank tried to contact them they always declined everything , they sent a email official and remitbee say that I am still a active member , that is completly false . **** **** ** ** **** *** **** ** ***** ** ******* *** **** *** *******Initial Complaint
02/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I made a transaction through there app on dec 26 2022. It was to buy a product from India. I thought it was secure but I ended up getting scammed by the person who I bought it from. Remitbee asked for a police report which I provided for them. They then turned around and sayed they needed it in writing. It takes almost 2 months to get it by writing. That wasn't the agreement. * *** ******* ****
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Customer Complaints Summary
5 total complaints in the last 3 years.
1 complaints closed in the last 12 months.