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Business ProfileforObsidian Group Inc
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 1770 Argentia Rd, Mississauga, ON L5N 3S7
- BBB File Opened:
- 25/7/2017
- Years in Business:
- 28
- Business Started:
- 1/1/1996
- Alternate Business Name
- Chuck's RoadHouse
- Crabby Joe's Bar & Grill
- Union Burger
- Business Management
- Naseema Ali, Account Manager
- Contact Information
Principal
- Naseema Ali, Account Manager
Customer Contact
- Naseema Ali, Account Manager
- Additional Contact Information
Fax Numbers
- (905) 814-8272Primary Fax
Phone Numbers
- (905) 353-0491Other Phone
- (905) 814-8272
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
25/10/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Re: Chuck's Roadhouse, **** ***** ********* *** ** Maple ON.
On Mon. Oct 24, 2022, I ordered a food item from this restaurant through delivery and left a note to ensure it didn't contain a specific allergen (this item did not list ingredients *** ****** *** **** ************* ********* **** ********). Company called to say it contained the allergen so I requested the order be cancelled. They said they had not started preparing the order yet but would have to charge me anyway. I made an effort to substitute the item, they refused. And in efforts to discuss further, they stopped answering their phone. After promising me they would not prepare the order in the initial interaction, not only DID they, but they also delivered it to my door without notifying me, knowing it was an allergen and charged ** ** ******** **** ** ******** ******** ******** *** **** * ****** ****** ******
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Sean C.
02/04/2024
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