Business ProfileforBeeyond Group Inc

On Sept 1 2002 $194 was taken out of my account again after closing the account 3 months prior. They took out the same amount in July and I received the refund, they tried again in August but it bounced and again in September where it went through. They have made me jump through hoops sending them emails of proof and then telling me the refund was on its way to it wasn't their responsibility to pay it it was ****** responsibility, I was told to call my case manager was well which I did all of these things. Every time I call Being they just say it's ****** that owes me the refund and Everytime I call ****** they say it's Beeyonds responsibility, my case manager said it was Beeyonds responsibility as well and he wasn't my case manager he had nothing to do with my account. I spoke to Beeyond and ****** on a three way call and they both just kept saying it wasn't their responsibility and the ****** lady told me to just get my bank to handle it., I tried going through my bank but they said they couldn't do anything as it was a bill payment. I called Beeyond again and they hung up on me. I just tried calling again and asking to speak to a manager and they just put me through to ****** who said they had nothing to do with the payments of the account. It's now been 6 months and they are saying the same thing. They also put the account in the wrong name they put it in my roommates name who had only lived here a month when I got their services.