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ideal quality automobiles has 1 locations, listed below.

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    Business Profileforideal quality automobiles

    Auto

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    Mount Brydges, ON N0L 1W0
    BBB File Opened:
    9/12/2022

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    09/12/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    24/08/2021 - Down payment $3,000.00 Chevrolet Orlando 2013 Monthly Payment $260.76 Last payment made October 3 2022 Lease Vehicle The business committed to provide me with 3 year warranty and road worthy vehicle however it was not road worthy. The vehicle would shut off while driving it. This would happen often ***** ******* **** ** *** ******** *** *** ******** ***** ** * *** ** *** ****** ** *** ******** When the vehicle would shut off I couldn’t steer nor push the brake to stop. The vehicle would fully lock it self for about a minute or two then start it self like nothing happened. The dashboard would flicker on and off as well. I told Ideal Quality Automobiles about the situation and I had to pay out my pocket for a new battery and alternator. However, the vehicle still did the same thing. They wouldn’t do an inspection at all. They said “take it to ** ******.” In late October my vehicle broke down in London after picking up my babies from the babysitters. I had to hire my uncle to pick us up that night. My children and I waited in a cold car for 30 to 35 minutes. I, then had to hire someone else to take me to my car. I had to hire that same person for a tow to *** ****** ******** ********** where they did an inspection. Luckily my car started their and I was able to take it back to Ideal Quality. ******** ******* did the inspection He quoted (whoever had the vehicle before me never changed the oil) $4,000 worth the damages to the motor from previous owner. Once I took back the vehicle I asked them to take it back and clear my name. They did not want to fix my vehicle nor give me the amount I asked for back. I spent $2,000.11 worth the parts and including inspection. That is not including regular visits for an oil change or buying oil jugs. They refund I asked for was $1,000.00 for the tires. The tires that were on the vehicle were in bad shape. I had to replace them if I didn’t they would popped. Ideal Quality tried giving me other vehicle however they wanted me to pay $1,000.00 down payment to take it off the lot. This vehicle had previous writing about the car being in an accident. I couldn’t pay November payment because of the extra expenses of hiring and inspection with Disbrowe December 1, 2022 Ideal tried taking money out of my account even though they told me I no longer owe money.
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