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Find a Location

Chapman Mills Animal Hospital has 1 locations, listed below.

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    Business ProfileforChapman Mills Animal Hospital

    Animal Hospitals

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3050 Woodroffe Avenue, Nepean, ON K2J 4G3
    BBB File Opened:
    20/7/2018
    Number of Employees:
    1
    Alternate Business Name
    • Chapman Mills Animal Hospital Nepean
    Business Management
    • General Manager
    Contact Information

    Customer Contact

    • General Manager
    Additional Contact Information

    Fax Numbers

    • (613) 823-1436
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    27/12/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    This occured at the office located at 250 Greenbank road. Appointment was scheduled for 10am for my cat *****, we arrived 15 minutes early but were not taken into the waiting room until 1030, suggesting short staffing and overbooking. We waited again in the exam room for another half an hour before being seen by the doctor. When the doctor finally arrived, she was too afraid to even touch the cat despite several explicit warnings from myself from the time of booking that she was aggressive and would require additional measures, which were not mentioned or provided despite charging me an "urgency" surcharge to my appointment fee. After not examining my cat out of fear, this alleged professional cat handler decided my cat had a UTI, ignoredmy concerns of what was actually occuring, declared my prescription would be ready when I paid, and promptly exited the room "to allow me to deal with her." The prescription for the alleged issue that was apparently divined through psychic powers was a powerful antibiotic. I follow the course, despite massive protests from the animal, and now a day after completion my cat is suffering even more greatly from a condition which I ultimately treated aidlessly(constipation, very serious in cats), with no medical assistance from the professional I paid. Not to mention we were made to wait an additional 45 minutes in the waiting room post appointment, as a line had formed and only one attending counter person seemed willing to see guests. Ultimately I feel entirely ripped off, and I also question the veracity end legitimacy of this for-profit business. Thank-you, **** ******* Please contact for additional details

    Customer Reviews

    0 Customer Reviews

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