Customer ReviewsforVista Credit Corporation

Vista is a horrible company! I have a gas leak on their sub-standard equipment and you can't get a hold of anyone. Any gas related appliance should have an emergency number and someone to talk to - not "leave a message." They installed a gas water heater in an area which is a bedroom, which is also a problem. Now, they are also making me buy out my water heater.

Absolutely horrible service! I'm moving & need to speak to someone about canceling my rental service. No one returns calls and impossible to navigate website. I will be putting stop payment on this immediately. Biggest scam going with the builder. I never wanted this service to begin with. Argument from the beginning. Zero stars!

I am a ******* with a private landlord. I was previously paying my unit's water heater rental fee though my natural gas bill. When ******** announced that they would discontinue third party billing, vista services sent me a threatening email, claiming to be a second attempt to reach out to me to set up a PAP.I refused pointing out that I am a *******, and did not feel comfortable giving a third party who I had not signed a contract with direct access to my chequing account. They relented and allowed me to set them up as a payee with my bank.I have been paying the invoices they have been sending me directly in full and on time for several months. Yesterday they sent an email to my landlord, addressed to me, claiming that I have an outstanding balance which they have been trying to reach me about, and that they will send to collections if I do not pay right away.I have no record of any missed payments, and no correspondences from Vista other than my monthly bills, which they have been sending directly to me.

Very Poor Customer ****************************** installed a rental tankless water heater in my house in Aug.2023. After 6 months on Feb.2024, the water heater stopped working. I am calling Vista Services every day and asking for a service, but no one cares about after-sale services.It's been a week that I don't have warm water in my house.

Vista double-charged my automatic payment twice last month.Contacted them via email two days ago and they have yet to respond.

I got a home with a hot water tank with them.. I called them soooooooo many time and even email them and NO ONE I mean it NO ONE got back to me at all now I have the old owers of the house asking for money and I wanna know how much I owe them but these guys won't get back to me at all!!!! Do not get nothing with company because u won't be able to get ahold of anyone! Not a good service at all! Not impress and will never get a hot water tank with these guys. I'll go somewhere else when I need a new one!

Our contract for (the wrong ) furnace originated with ******* Home Comfort. The door to door sales person told my brother, who is profoundly deaf, that our 8 year old furnace "sounded funny" October is a bad time to be told this so he signed a weird contract. I tried multiple times to terminate this contract but was always told the buyout would include the 10 years of interest with no other option. After loads of turnovers this contract now lands with Cricket or Vista Services. After many phone calls and finally a fax, i received a call from Cricket informing me they could check the furnace that malfunctions and allow us to buy the furnace for $500. This would make the contract finally go away. Stupid ( after paying 8K) but we agreed to go that route. No more communication although I phoned 5 times, left 3 messages and again finally faxed. Still nothing. Suddenly Monday, December 4th we receive a lawyer's letter threatening to put a lean on our property. We have now paid for 10 years and a month but somehow Cricket thinks we still owe. Plus I have often requested that they simply take this piece of junk out and go away. But never a reply to this request. I'm not certain this is an authentic letter from the lawyer's office and in it there is a notice NOT to call the lawyer's office.HELP!

************* Contract automatically renews after the end of the term and they keep charging you. So if you signed a 120 month contract, instead of the contract being over and you are done (like a car loan), they keep charging you. Unless you cancel the contract. And then they charge you $50 to cancel. Who remembers to cancel a contract 10 years later! Meanwhile you have already paid multiple times more than the initial product is worth. Oh, and the payments go up by 2.5% each year of the contract. Info is buried in the fine print. Shameful "business" practice. How are they able to do this? Since it's in the fine print, must be "legal". But it's criminal.

Vista service is really bad, called a couple times in the last two weeks, no call back, they dont do what they promised, bad, bad, bad. The contract was signed like you sold yourself, never end. This is a really cheating, the worst company in the world, the worst staffs, widest attitude, promised call back, never happened, hate this company, hate, hate, hate

Ive been this company for my water tank rental since 2014 ( not my choice, the previous owner had this company) and I only had bad experiences with them.First of all, their vendors are morons and only interested in getting money from their customers. I dealt with 2 companies from them one citycomfort and the other one Brilia air, both of them are very terrible only interested in your money, they charge everything and every possible scenario to charge you. Always saying that its out of my warranty. Second of all, vista increases fees yearly quite significantly and their services get worse. Not worth the money you pay for. Third of all, its extremely hard to get a hold of them. Every time I call, even when they open @0900, nobody picks up the phone but only automatic voice messages saying that they will call you back but they never do. Avoid!!!! Just look for other companies! They are useless scumbag company.