Customer ReviewsforGlassMate Window Cleaning
64 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Barbara S
5 stars09/05/2024
Finally finished our renovations and now our windows are clean and shiny. *** and his crew did a great job. The crew were. professional and personable. ThanksGlassMate Window Cleaning Response
14/05/2024
Hi *******, Thank you for your kind words and sharing your experience with others. We have always enjoyed providing the service and will always strive for improvement. We are happy that our team this year provided a good service as well.Review from Kim H
5 stars22/04/2024
GlassMate Window service provided excellent service.They were on time, did a great job, fast and clean.**** and his crew were polite and professional.GlassMate Window Cleaning Response
23/04/2024
Hi ***, We're delighted to hear that you were happy with the service and that the crew was friendly and professional . We look forward to working with you again in the future. Thank you for choosing GlassMate Window Cleaning and for leaving a wonderful review, we very much appreciate it.Review from Julia D
5 stars18/10/2023
GlassMate Window Cleaning company provided excellent service for us.The crew was polite, attentive and very professional ( the window cleaning was perfectly done).We will definitely be looking for their service next season.GlassMate Window Cleaning Response
20/10/2023
Hi *****, We truly appreciate your kind words regarding the excellent interior and exterior window cleaning service you received from GlassMate Window Cleaning. Our team takes great pride in being polite, attentive, and professional to ensure our customers have the best experience.We're delighted to hear that your windows were perfectly cleaned to your satisfaction. We look forward to the opportunity to serve you again next season. Should you require our services or have any questions in the future, please don't hesitate to reach out.Thank you for choosing GlassMate, and we'll be here whenever you need our services in the Merivale area.Review from EDWIN W
5 stars11/05/2023
Thank you for asking us to share our experience with GlassMate Window Solutions. ********** crew of two arrived at our Nepean home on May 10, 2023. They introduced themselves and before beginning their ******************* window cleaning work, they asked us if there were any issues or considerations that we wanted to make them aware of. They then explained their approach and what each crew member would be doing. Once we settled on the workplan, they began their duties. Our house is on a lot laden with ****************** which generates a great amount of debris, dust & pollen that coats the windows & screens with a lot of ************* ********** crew worked diligently & methodically as though they were six people! to clean all the windows & screens. We saw how well they worked together as a team, supporting each other and capably led by ****. Throughout their work, they also checked in with us regarding any questions or clarifications. ALL THREE were polite, informative, professional and respectful great to watch such exemplary GlassMate employees in action!In the end, we had remarkedly clear views in and out of our windows & screens, large to small. These stunning clean views from an eyes- on basis is evidence of the excellent results we obtained.****GlassMate Window Cleaning Response
12/05/2023
Hi *****,Thank you for taking the time to share your positive experience with GlassMate Window Solutions. We are thrilled to hear that **** and his crew provided excellent service and left your windows and screens looking spotless. Our team always strives to work efficiently and diligently to ensure that our customers receive the best service possible.We are also glad to hear that **** and his crew were attentive to your needs and communicated clearly throughout the cleaning process. We take pride in our team's professionalism and their ability to work together seamlessly to provide the best results.We truly appreciate your kind words and we look forward to serving you again in the future. Thank you for choosing GlassMate Window Cleaning.Review from Evgueni S
5 stars29/11/2022
******* crew did an excellent job cleaning gutters for my townhouse (in the Centrepointe area).Highly satisfied! Thank you.GlassMate Window Cleaning Response
30/11/2022
Hey *******, we're happy to hear that you were highly satisfied with the service with ***** and the crew went well and that they did an excellent job cleaning your eavestrough/gutters. Thank you for choosing GlassMate Window Cleaning and for leaving a review, we appreciate it. Have a wonderful day.Review from Kim B
1 star22/11/2022
The crew damaged my property during their visit. I was told on several occasions that someone was coming to make repairs. 5 months later. nothing. I do not recommend Glassmate.GlassMate Window Cleaning Response
30/11/2022
Hi ***,We are very very sorry about the damage, I really thought that our operation manager is in communication with you regarding this issue, we did reach out to few companies for the repair. One company was available and the both our operation manager and the the rep from the painting company came out to your property in August and checked the issue. The painting company was very busy and I assumed that within few weeks they will rectify the issue. They got the O.K from our side. I am very sorry that they couldn't get there in time and the issue had to be dragged this long!! I agree it should have been fixed long time ago, Our sincere apologies againCustomer Response
30/11/2022
The very next day after I posted a review, you had a painter contact me. Paint does not cover dents and gouges metal.Review from Ken C
1 star23/09/2022
Would not recommend this company. They hacked my tree and then told me she was an arborist. Left a mess of branches on my lawn. Not impressed.GlassMate Window Cleaning Response
30/11/2022
Hi ***, We were very sorry about the experience, I personally came and visited you in the summer. We have taken some good actions from your feedback and we have updated all the teams that such issues should not happen again. once again thank you for your feedback,Review from Rhonda M
5 stars06/09/2022
Great service! Quick responses and quality work. Staff are friendly and prices are fair. Will be hiring this company again for other services in the future!GlassMate Window Cleaning Response
30/11/2022
Hello ******, we're delighted to hear that you were happy with the service and that the crew was friendly and the price with reasonable. We look forward to working with you again in the future. Thank you for choosing GlassMate Window Cleaning and for leaving a review, we appreciate it. Have a beautiful day.Review from Ray M
5 stars08/08/2022
Such a friendly, courteous and hard-working crew. GlassMate also gets five stars for its quick replies and follow-**** as well as multiple payment options. Hats off.GlassMate Window Cleaning Response
30/11/2022
**********, we're thrilled to hear that you were happy with the service and that the crew was friendly, courteous and hardworking. Thank you for choosing GlassMate Window Cleaning and for leaving a review, we appreciate it. Have a wonderful day.Review from Michèle S
5 stars01/08/2022
Excellent service provided by a professional team. I recommended them to my neighbours.GlassMate Window Cleaning Response
30/11/2022
Hello *******, we're glad that you were happy with the service and that the crew professional. Thank you for choosing GlassMate Window Cleaning and for leaving a review/recommendation, we appreciate it. Have a blessed day.
Customer Review Rating
Average of 64 Customer Reviews
Contact Information
34 Bentley Ave
Unit 200
Nepean, ON K2E 6T8
Business hours
Today,8:00 AM - 8:00 PM
MMonday | 8:00 AM - 8:00 PM |
---|---|
TTuesday | 8:00 AM - 8:00 PM |
WWednesday | 8:00 AM - 8:00 PM |
ThThursday | 8:00 AM - 8:00 PM |
FFriday | 8:00 AM - 12:00 PM |
SaSaturday | 9:30 AM - 7:00 PM |
SuSunday | 10:00 AM - 6:00 PM |
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