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Find a Location

Josslin Insurance (New Hamburg) has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Josslin Insurance (New Hamburg)

      118 Peel St New Hamburg, ON N3A 1E3

      BBB Accredited Business
    • Josslin Insurance (New Hamburg)

      1082 Weber St E Kitchener, ON N2A 1B8

      BBB Accredited Business
    • Josslin Insurance (New Hamburg)

      14 Hope St W Tavistock, ON N0B 2R0

      BBB Accredited Business
    • Josslin Insurance (New Hamburg)

      1 - 1215 Queen's Bush Rd Wellesley, ON N0B 2T0

      BBB Accredited Business
    • Josslin Insurance (New Hamburg)

      11 Arthur St S Elmira, ON N3B 2M7

      BBB Accredited Business

    Business ProfileforJosslin Insurance (New Hamburg)

    Insurance Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/3/1976

    Years in Business: 144

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Josslin Insurance (New Hamburg) has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Josslin Insurance (New Hamburg)

        118 Peel St New Hamburg, ON N3A 1E3

        BBB Accredited Business
      • Josslin Insurance (New Hamburg)

        1082 Weber St E Kitchener, ON N2A 1B8

        BBB Accredited Business
      • Josslin Insurance (New Hamburg)

        14 Hope St W Tavistock, ON N0B 2R0

        BBB Accredited Business
      • Josslin Insurance (New Hamburg)

        1 - 1215 Queen's Bush Rd Wellesley, ON N0B 2T0

        BBB Accredited Business
      • Josslin Insurance (New Hamburg)

        11 Arthur St S Elmira, ON N3B 2M7

        BBB Accredited Business
      Location of This Business
      118 Peel St, New Hamburg, ON N3A 1E3
      BBB File Opened:
      30/6/1995
      Years in Business:
      144
      Business Started:
      1/1/1880
      Accredited Since:
      1/3/1976
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 94013804 for this business, issued by Financial Services Regulatory Authority of Ontario. The expiration date of this license is 23/3/2025.

      These agencies may include:

      Financial Services Regulatory Authority of Ontario

      25 Sheppard Avenue West Suite 100

      Toronto ON M2N 6S6

      800-6680128

      BBB records show a license number of 94017724 for this business, issued by Financial Services Regulatory Authority of Ontario. The expiration date of this license is 19/12/2024.

      These agencies may include:

      Financial Services Regulatory Authority of Ontario

      25 Sheppard Avenue West Suite 100

      Toronto ON M2N 6S6

      800-6680128

      BBB records show a license number of 2893 for this business, issued by Registered Insurance Brokers of Ontario

      These agencies may include:

      Registered Insurance Brokers of Ontario

      1200 - 401 Bay St, PO Box 45

      Toronto ON M5H 2

      416-3651900

      https://ribo.com

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Josslin Insurance (Listowel)
      • Josslin Insurance (Gorrie)
      • Josslin Insurance (Elmira)
      • Josslin Insurance (Cambridge)
      • Josslin Insurance (Kitchener)
      • Josslin Insurance (Tavistock)
      • Josslin Insurance (Wellesley)
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Business Management
      • Mr. Steve Wagler, Partner
      Contact Information

      Principal

      • Mr. Scott Wagler, Partner

      Customer Contact

      • Mr. Steve Wagler, Partner
      • Mr. Scott Wagler, Partner
      • Mr. Don Wagler, Partner
      • Amanda Scheerer, Manager of Technology
      Additional Contact Information

      Fax Numbers

      • (519) 662-3361
        Primary Fax
      • (519) 669-5482
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/11/2023

      Complaint Type:
      Order Issues
      Status:
      Resolved
      Complaint Details Unavailable

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Roshanna S

      1 star

      30/06/2024

      I had a highly frustrating experience with Josslin Insurance. I worked with their producer, Rob, to set up a new policy with **** Mutual. I paid my deposit, expecting my policy to start on July 26th to align with my current policy's renewal. However, the next day, I was informed that **** Mutual was temporarily canceling all new policies until August 1st due to high demand, which required me to cancel my existing policy immediately. Despite following Rob's instructions to cancel my current policy and sign a cancellation form, he later informed me that my premium would increase by $500 due to my licensing history. He then advised me to reinstate my old policy, which was already canceled, leaving my vehicle uninsured and me without a way to get around.Rob's oversight and lack of communication caused significant inconvenience and stress. Even more disappointing was the response from the owners. They never returned my calls or addressed my complaint. I was told they would contact **** Mutual to see if anything could be done, but they never followed through. While Rob managed to get my new policy effective from July 1st, the whole ordeal was poorly handled, and the lack of accountability from the owners was unacceptable. I am deeply dissatisfied with the service and the lack of attention to crucial details causing a lapse on my insurance history. I would not recommend Josslin Insurance based on this experience.

      Josslin Insurance (New Hamburg) Response

      05/07/2024

      Hi ********. Thank you for your detailed review. We’re sorry that between ****’s unannounced guideline changes and the circumstance of your original licensing date, we were unable to provide you with a stress-free experience. That is not how we want our clients to feel. We have already begun using this example to help us improve our client service across our offices.

      Local BBB

      BBB Serving Central Ontario

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