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Find a Location

Subway Sandwich has 1 locations, listed below.

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    Business ProfileforSubway Sandwich

    Sandwich

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1 - 560 Mulock Dr Bldg A, Newmarket, ON L3Y 8R9
    BBB File Opened:
    7/12/2022

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/02/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Placed an Online order via the Subway App and accidently selected the wrong store. The App defaults to the last store ordered from and does not provide a warning prompt to switch stores. I view this as an issue with the App and have notified Subway. The store I selected was 3 hours away from my location. Immediately following placing the order, I realized my mistake and called the store 8 times. They answered after 18 minutes of me placing my order. I explained my situation and they refused to cancel my order and issue a refund. I did not receive a sub or a refund. They billed me $14.73 for my order. **** ********* ***** ** ***** **** *** I filed 2 online complaints and Subway did not respond back. I am seeking refund of my money. Thank You, ******

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central Ontario

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