Business ProfileforBed Bug Patrol Crew

I hired Mr A. October of last year to do a treatment for bed bugs at my apartment 1* ***** *** On the phone we made agreement on six hundred dollars to be paid in cash for two treatment s and + third treatment would be free we agreed I would paid first treatment four hundred dollars and second treatment to pay two hundred dollars in cash and to call him for the third free treatment if needed. I payed Mr A. four hundred dollars the first treatment as he requested I payed in cash he provided a receipt which didn’t even show I paid . Second treatment was done in January 11 2023 I paid him two hundred dollars in cash and got no receipt he told me his receptionist died that’s why he could not provide me receipt. So I tried to get it in text that I paid and he responded acknowledging that I paid so I didn’t bug him any more for the second invoice .He told me I had to wait three weeks from the second treatment to get the third free treatment so I did . texted him I want a appointment for the third free treatment and he just kept giving me excuses his receptionist had Covid 19, so I gave him time for that then when I texted him asking again for the third free treatment appointment again he came to me with another excuse saying receptionist she died so I gave him time to deal with that then two moths later again I texted him request for an appointment to get the third free treatment he responds saying it’s his wife texting that he now has Covid 19 and is quarantineing so I give him two weeks time for that then I text him again now he says text from wife again that A. passed away long time ago but he replied to one of my texts in may saying don’t worry I didn’t forget about you . I asked like three times for him to give me appointment for third free treatment in text and he never denied it that he owes me a free treatment now his wife so he say she text me now saying by looking at our texts between me and A. that it was not for a free treatment but for an inspection I responded no from our texts I always said free third treatment and he never correct me once now the wife texts saying her and her brother took over the business saying if I need any help to call them so I texted yes I need your help I would like the appointment for the third free treatment no response. Couple days later I text again still haven’t to waiting for response still no response now he’s ignoring my texts . If it was his wife texting me she has no reason to ignore me  I’ve been checking his website frequently to see Mr A. replying to all of his customer s reviews three days ago post  ,a month ago post last time I checked dead people don’t reply to texts he always thanks them saying A. owner this guy is a **** . ***** . ********* making excuses not to give me the third free treatment which he quoted me in our first day conversation on phone . I have all the texts and his reviews  that he’s replying to saved for evidence.