Business ProfileforCrown Crest Capital

On March 11, 2024, at around 11 am, i happened to call CROWN CREST CAPITAL for hot water service problem. When i was making a request to provide service, the lady started the conversation about providing me my banking information to them. She said that Crown Crest bills with ********, but this service is going to end and ******** will not bill for Crown crest anymore. I said that is fine i will start to pay Crown crest once i start receiving the bills from you. But she said no i have to give my BANKING INFO or My CREDIT CARD info for auto payment, and keep insisting me about giving the information. I refused it . At 3pm , March 11 i again received the call from Crown Crest and another lady after confirming my name and address stated the same conversation to give my Banking information or credit card info for the billing. When i refused she said that the matter can go to the collection agency and late payment will be charged. I said to her that matter will go to collecting agency if i do not pay or if i pay late. Since last many years i have never defaulted on the payment why the matter will go to collection agency. Itold her you are trying yo intemidate me and tjreatning with such claims and words, and trying to get my banking info, that i am not comfortable to give. I also told her that once your company separate from ******** send me a copy of the bill either in mail or via email and i will make the payment. She said no you have to give banking info we dont have a Bank set up for payment. My question is why they are so keen to get my banking info and my credit card info. Why do they can't accept cheque or the payment at the bank branch. Why they are harrasing and threating the customer for the payment even there is no default on any payment and threatning to go to collection agencies. i pay around $ 58/mo. including taxes. I am sending the ******** bill, on page 3 there are charges for Crown Crest in the amount of $58.34 which was paid with ******** bill.