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          J A K North America Inc has 1 locations, listed below.

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            Business ProfileJ A K North America Inc

            Major Appliance Dealers

            Contact Information

            935 Sheppard Ave W

            North York, ON M3H 2T7

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            Email this Business
            (866) 525-5251

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            935 Sheppard Ave W, North York, ON M3H 2T7
            Email this Business
            BBB File Opened:
            10/11/2020
            Alternate Business Name
            • JAK Appliance Group
            • Caloric
            • Arda
            • Chambers
            Contact Information

            Principal

            • Kamran Shahzada, Parts Manager

            Customer Contact

            • Kamran Shahzada, Parts Manager
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            26/10/2021

            Complaint Type:
            Product Issues
            Status:
            Unresolved
            May 30 2020 purchased a ******** refrigerator from ******* that came from J A K North America Inc appliance dealer. June 6, 2021 requested help with malfunction and was told the refrigerator was out of warranty except for parts Through the last year I have been working with J A K trying to find a resolution. There appears to be no repair person who will examine the refrigerator because of the brand/refrigerant. J A K North America could not find a repair person in my area as well. Finally, I was told I could buy a new replacement refrigerator at a company discount. I agreed and then was told they will not sell it to me because they no longer will sell to US customers. I have no way to repair or replace a refrigerator that malfunctioned almost one year to the day after purchasing. **********************************************
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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Brittany H

            29/09/2023

            This company has admitted to me multiple times that I am to receive a new replacement refrigerator. The owner himself James B. called me and told me he would send me a new fridge due to the defective colour on my fridge. Then I received an email from his staff saying they would ship me out a new fridge and then NOTHING. Then I had to start the process again because no fridge was sent. ******* has now offered me $400 instead or that I can drive from British Columbia to pick up a fridge in Toronto. This company **** and takes no responsibility for poor quality. They tell me they have sent me a 2nd fridge that was damaged on a train - this is FALSE. The very first fridge they sent me was damaged in transit and never even made it to my house. So of course a 2nd fridge had to be sent so that I even got one. They are saying I received a fridge and then a 2nd fridge was damaged on a train derailment and so that should be good enough because they "tried sending me a new one" This company has delayed their response so long that they are now saying it is past warranty. **** ** * ****** ******* *** **** ****** ** **** *****

            Local BBB

            BBB Serving Central Ontario

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