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ComplaintsforRoyal Exhausts
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Complaint Details
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Initial Complaint
09/02/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
rear catalytic converter purchased on june30 2022 through ebay canada, delivery was supposed to be within 2 weeks of purchase date, when i recieved the confirmation email the delivery date was 30 of aug, when i contacted them and said i could not wait the 8 weeks, they had me jump through hoops for 3-4 weeks till i got tired of it and put a formal refund request through ebay, they promply contacted me and said if i cancelled the refund order they could refund my money faster, this i did and they proceeded to put me off the next four weeks till the cat arrived, took me a long time to save up the 600 dollars to have it installed and today the mechanic informed me that he cant install it, the downpipe is wrong it hits the drive shaft, the connection flange is the wrong one and the welds were no good on the cat, so in total Royal Exhaust has cost me 900.00 *** ******** **** **** ***** **** ****** *** ** **** ****** *** *** ***** ******* ***** **** **** ** ******* ** *** ** ** ******** **** *** ******* *** ***** *** **** *******
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.