Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Fiera Cosmetics has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Fiera Cosmetics

              1108 - 250 Consumers Rd North York, ON M2J 4V6

            • Fiera Cosmetics

              P.O. Box 3335 Buffalo, NY 14240

            • Fiera Cosmetics

              P.O. Box 3335 Buffalo, NY 14240

            Business ProfileFiera Cosmetics

            Online Cosmetic Sales
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1108 - 250 Consumers Rd

            North York, ON M2J 4V6

            Get Directions
            Visit Website
            (833) 693-4372

            Customer Reviews

            1.4/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Fiera Cosmetics has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Fiera Cosmetics

                1108 - 250 Consumers Rd North York, ON M2J 4V6

              • Fiera Cosmetics

                P.O. Box 3335 Buffalo, NY 14240

              • Fiera Cosmetics

                P.O. Box 3335 Buffalo, NY 14240

              Headquarters
              1108 - 250 Consumers Rd, North York, ON M2J 4V6
              BBB File Opened:
              17/2/2022
              Years in Business:
              4
              Business Started:
              4/1/2020
              Business Incorporated:
              25/6/2021
              Type of Entity:
              Corporation
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Smart shopping online

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/12/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              September 29, ordered product. Received product, October 8, contacted the support email provided to let them know the shade is not correct. They asked for $7.99 additional shipping fee to exchange the product. I wanted to return the product for a full refund at that time. Web Site states "!00% Full Satisfaction Guarantee". I emailed again in November and called today, December 6, to ask how I can return the product for a full refund. I was told it's past the 30-day window and they cannot help me. I t's not the amount, it's the principle to stand behind the marketing ads. I am very disappointed and will let all viewers know they should be very cautious.
              Read More
              Read 5 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Judy H

              01/12/2023

              I started the process to order one of their products. After I entered all of my information and was ready to check out they kept prompting me to add another product, and there was no "pace order button. I tried to back out of the process, but there was no way to edit my information or go back to a previous page.I did NOT complete the transaction. I checked my credit card account immediately and found that the charge was already posted and in "pending" status. a few hours later I had a "confirm order" email from Fiera. I replied to it immediately to cancel the order. Their response was that they couldn't cancel the order because it was already packaged for delivery! They said that I would have to refuse delivery when the package arrived or take it to the post office to be marked refused. **** ***** ***********
              Read 4 More Customer Reviews

              Local BBB

              BBB Serving Central Ontario

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.