Business ProfileforDrain King Plumbers

This company came to my condo to fild a water leak on July 24th, 2023. They said the quote was free. When I invited them to my condo, they said I must pay $310 to get a quote. He showed me terms and conditions that I needed to sign, and one of them was that I was satisfied with the work they did even BEFORE they started their work. I questioned the plumber multiple times about the issue but he said it's the company policy. I did sign it and he proceed with the work. He spent sometime and told me it could be caulking issue. He reapplied the caulking. It takes 24 hours to dry so I tried again after 24 hours. It was still leaking. I called their competitor and they found the cause of the leak right away. I asked Drain King for refund. They refused. I even invited them back to my condo to show them what they missed. They refused to come and told me they are going to put me on their do nor service list. Here are the stuff that I'm concerned with this company. This company forces people to sign documents that say customers are satisfied with their work even before starting the work. Advertises as free quote when it isn't. Doesn't do a proper diagnosis to solve the issue. Doesn't give people a copy of terms and conditions, invoices. I later talk to the manager about the issue, he was not surprised with his employee forcing signatures before starting the work. **** ******* *** **** ************** ****** ******* ****** ********** *** **** *** ******* **** *** ******. I asked this company to find the water leak and they did the wrong test and couldn't find the leak, so I need my money back.