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Business ProfileforFenix Pools
At-a-glance
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Business Details
- Location of This Business
- 15 Baycrest Ave, North York, ON M6A 1V7
- BBB File Opened:
- 18/8/2022
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
D James H.
16/08/2022
did not return the price difference of over $100.00 workmanship ****** with leaking pipe at filter head. did not return to correct the connection. also broke the main drainage pipe and did not reolace it did not reply to telephone calls and e-mail messages
Fenix Pools Response
18/08/2022
Customer Response
24/08/2022
************************************** he did not return telephone calls or e-mails. As an aside I took care of swimming pools for many years and know about filters etc. *************************************************************** ******* He was unhappy when I told him that I did not want to hire him for weekly srvice of my pool. I was servicing swimming pools before he was bornl, but I never told him about that.
I was told by a different pool company that his work was sloppy. I agreed. He did not replace the old pipes, but made connections with
different pipe material. He also made it difficult to remove the pool pump for winter storage by glueing the pipes together instead of removeable connections.
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