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Find a Location

Mortgage Alliance Company Canada has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMortgage Alliance Company Canada

    Real Estate Consultant

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    200 - 2005 Sheppard Ave E, North York, ON M2J 5B4
    BBB File Opened:
    7/10/2009
    Years in Business:
    18
    Business Started:
    1/6/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Residential and Commercial Mortgages
    • Mortgage Alliance Broker
    Business Management
    • Customer Service
    Contact Information

    Principal

    • Customer Service

    Customer Contact

    • Customer Service
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    22/09/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    To whom it may concern, We are in assistance to reach some sort of conclusion with Mortgage Alliance. We renewed our mortgage on June 30th and noticed some discrempencies caused by our Mortgage Broker Tina T. We contacted someone higher by the name of Tony L. in July. He then passed our case over to Jason D. which we have been going back and forth with since August. Jason denied all our concerns and was of no help. He then decided to request additional information from us which we sent at the beginning of September. We have not heard back from him since and have sent three follow up emails. ** *** ********* ***** ******* Jason is supposed to be the Complaints Officer and has been of no help. We have come to this point of having to contact the BBB because Jason is ignoring our emails and is not assisting us. If someone can please assist us, that would be appreciated. We need someone to intervene ******* ******* ** ********* ************** ******** ****** *** ******* ***** ***** ***** ******** **** ***** **** *********** ***** ********

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marina D

    1 star

    22/09/2022

    **** ******** *** ****** *** ** *** **** ******** ******** **** ********. ******** ******** ** ********* **************. My husband and I have experienced nothing but misery with our broker Tina. After re financing our mortgage, we noticed discrepancies on our application which we have been battling to find a resolution since July. We have been going back and forth with Tony and Jason, which have been of no help. Jason's title is the Compliants Officer and is supposed to be responsible for dealing with concerns like out. He has done nothing but brushed us off and has ignored our emails for the last month.

    Local BBB

    BBB Serving Central Ontario

    BBB Reports On

    BBB reports on known marketplace practices.

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