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ComplaintsforStoredodson.com
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
14/01/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I made a purchase of 4 at home covid tests online 12/21/2021. The order number is: XXXXXXXXX and I paid $99.80. My card was charged $105.79 (appears as "*********************** card purchase" on my statement) and an additional $4.23 for an international transaction under the same name. I received a confirmation email when I made the purchase but have yet to receive anything else. I understand with the holidays and covid it's a busy time, but my emails to customer service have not been responded to and contact information on the site is limited to just an email addressInitial Complaint
14/01/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I found their website via ****** shopping for Covid -19 home test kits. Upon purchase of items on December 26, 2021, (4 Covid-19 home test kits + expedited shipping - total of $110.79) thru their website, I received an e-mail confirmation stating they will send me a status on my orders & shipping after a few days. I never received one. I never received the merchandise. I contacted them via email twice (*******@***********.com), first for status on items ordered and a few days later after researching, I became suspicious and requested cancelation of my order. No response. Further research showed suspicious website and physical address.on their site. Address via *********** shows a used car dealership in Canada. No phone #, no owner information. Per website, they sell custom made shirts.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.