ComplaintsforPerformance Windows & Doors
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Complaint Details
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Initial Complaint
06/10/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Performance Windows and Doors is the ***** window company. **** *** **********. They do not show up and they manufacturer windows and doors that fall apart. Their windows and doors are such poor quality that they are posing both health risks and safety hazards to my family personally and the structure of my home. Window - after several replacements, I received the latest replacement in August 2023. This window was manufactured incorrectly and the glass is creating a safety and health issue. It is severely hot (third degree burn hot) ** ** * **** *** ******** ******* **. It is so hot, it is creating a smell in the room that could potentially be harmful to her health. Essentially, the glass was put in upside down and the outside pane of glass is now on the inside creating a very hot surface. Door - where do I begin. It has caused severe water penetration to my home. *** ***** ***** **** ** *** ******* This has resulted in sever black mould growing in my house, the frame of my rotting - all which pose a health and safety issue to our health and well being. Performance needs to be held accountable. I want a new window for my daughters room not 15 months from now like I waited for the first one for. This issue needs to be resolved in the next few days.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.