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ComplaintsforGlobal Windows and Doors Home Improvement Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/11/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
we placed the order for one window on July 21st2022, he came to our housed took the order and gave us ETA time in 3three weeks , His Name is Alex , who came to our premises. since then we have not got the widow install , i have made several calls , he was giving us the time which not promising. one month ago he said he will give us the date and time to install which never happened , now he is telling us i will refund you , that also not happening deposit money he took from us cad $100.00. we would like you to get this funds refunded as i have given him on my email , do the E Transfer .Business response
08/09/2023
Business response was taken by BBB staff over the phone:
The consumer has been refunded their deposit.
Customer response
20/09/2023
Thank you for your time on this investigation after BBB intervention Global refud. The funds in full
Regards
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.