Business ProfileforMike's Appliance Service Inc

Contacted Mikes Appliances in August of 2022. Our 9 year old ** dishwasher was running fine but had a high pitched squeal during parts of the cycle. We sent them a picture of the owners manual cover and asked if they needed anything else and we were told no. We didnt hear back for a couple of months so we contacted them again. Finally in October someone came. We were quite surprised that there was no diagnosis. The technician just started taking the dishwasher apart. When I asked about the Smart *********** he replied that they do not use the App and that 90% of the time it is the motor. I took him at his word. Unfortunately he didnt have the correct gasket needed to complete the job so he would return at a later date. (Which we understood)A different technician arrived to replace the motor and install the gasket. Before he left he ran the dishwasher for a couple of minutes and it sounded fine.The next day I decided to run a full cycle to clean the dishwasher. After the cycle was completed I noticed there were screws at the bottom of the dishwasher and that the wash arm was not on. I immediately contacted the company and on Friday, November 18th someone came and put everything back together.We ran the dishwasher with no problem but on the second time it began making the exact same high pitched whistling noise. On December 29th I contacted them and said they would send out their technician in January but might need to order more parts. I explained that we didnt want to spend any more money on the dishwasher and never heard back from them. In February I notice that Mikes Appliances has a 90 day warranty on their work so I contacted the company. They said they would refund us $148.56. (The price of the motor). We have contacted the company several times during this past year, with no response. We would like to get this resolved as at this point it is getting ridiculous. Would actually like to get the entire bill refunded due the the pure frustration.