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Find a Location

BK Machinery has 1 locations, listed below.

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    Business ProfileforBK Machinery

    Electric Generators

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    792949 Hamner Line Rd, Norwich, ON N0J 1P0
    BBB File Opened:
    5/4/2012
    Business Management
    • Bram Koolmes
    Contact Information

    Principal

    • Bram Koolmes

    Customer Contact

    • Bram Koolmes
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    21/09/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    paid Bk a total of $18,310 as of January 1st of 2021. $8,310 for transfer switches provided by his distributor as well as a generator. received an email in April 2022 the transfer switches 'have arrived' try reaching Bram to pickup the switches, no reply's to calls or email. finally show up at his shop at 285825 airport Rd Norwich ONT, at which point i am greeted by "i'll give you 10 minutes of my time" while confronting him the story turns into he still needs to pay his distributor the other 50% of the deposit on the switches to pick them up for me, from what i can tell the switches were never ordered. promises to do this 2 weeks ago and don't hear back until now. he get's aggressive and insulting to me when i mention he promised the switches this week (which was in the rare email he sent back to me) in that altercation he said they would be ready the week of September 5th 2022, finally sent an email on September 9th 2022 requesting a cancellation of the entire order which received no response. additionally sent another email today September 20th 2022. when calling either of his two numbers they never ring through. he claims his cell phone has no reception but has no intent on remedying that situation. leaves his phone in his truck and never checks his email. always claims he's too busy to answer his phone or email but yet has time to leave every Friday at 3pm and go on vacations apparently. ***** **** * ******* *** **** ***** **** ** *** ***** ******* **** **** * ******* **** ******* ** *** ****** *** ****** ** * ******* ******

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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