Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Norox Basement Applications has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNorox Basement Applications

    Home Improvement

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    345548 Quaker Street, Norwich, ON N0J 1P0
    BBB File Opened:
    8/11/2018

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    14/10/2022

    Complaint Type:
    Product Issues
    Status:
    BBB unable to locate business
    We met ***** ******** from Norox applications in July 2022, we discussed the work that needed to be done as well as the time frame to be completed. We kept in touch as we were waiting on a line of credit with the bank. On Aug 2 ***** messaged me asking for the bank draft to be put in his name instead of the company name so he doesn’t get dinged the outrages bank fees. This concerned me so I reached out to bbb to see if there were any complaints filed in the past and to see if the company seemed legit and everything looked to be genuine so we continued on. ***** came by and discussed the job a couple times to make sure we were on the right page as well as to pick up the bank draft on Aug 30 2022 for the amount of $10000 to start purchasing supplies. My husband reached out to ***** on Oct 3 2022 to let him know we found out we needed to get a permit to lift the garage, my husband had the paper work and had it filled out there was just a small portion that ***** needed to fill out and we could carry on with the work. He said ok he would be by to do it and we have not heard from ***** since. I have tried to reach him many times and he has not responded. He was to start the work Oct 12 2022 at the latest and I cannot reach him. Thank you ****** ******

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    EijaVu

    1 star

    29/06/2024

    We had ***** do work in our basement several years ago so when we had a small leak in another part of our basement we contacted him. He came over, gave us a quote and we gave him $1,000 deposit. He called one day and wanted to come the next day. Because we have dogs and both work l advised him that I needed more notice. Havent heard from him since. We are now selling our house and have decided not to have the small leak repaired. I would like the deposit back. This has been going on for months. He doesnt return calls.

    Local BBB

    BBB Serving Western Ontario

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.