Business ProfileforOrillia Fast Freight

We have been using this company for years to transport our wood doors to our clients and we never had any issues with them. They were recently bought by ******************** in Mississauga and in the last 2 months, 2 of our shipments have been damaged by their forklift operators. We put in a claim for financial compensation for the damages on March 25 and haven't received a cheque yet. I have called and emailed many times and they keep giving me excuses. We replaced the product that was damaged at our own expense and Orillia Fast Freight was supposed to deliver the product for free. They charged me $ 169.50. I called the accounting department to inform them that I wasn't supposed be charged but they said I had to pay it. I also asked where our cheque was for our compensation and they said it was in for signing. I called again and they said it was mailed 2 weeks ago. They keep calling me for this charge of $ 169.50 which we aren't supposed to be paying. The next shipment that was damaged happened on May 9 and I asked them to expedite the claim and provide us with compensation so we can remake the product and send it to the client but I keep getting the run around. They billed me for the shipment in the amount of $ 1,075.65 and we aren't paying them until we receive our compensation cheque. They have been very aggressive in trying to collect their money but very stubborn in issuing payment for our damaged products.