1 Customer Reviews
Review from Nilanshu P
1 star26/01/2023
I own a 2015 Nissan sentra and have some problem with the transmission. So, I went to the Experience Nissan Orillia they guys review my car for 1 hour for that they charged me $159 with that I don’t have any problem but the thing is they told me that your ABS sensor has problem in past but nothing is happening now though I don’t have light of ABS on sensor and moreover they told me and also gave me the report which shows Rear Right tire ABS Sensor has problem though my car is front wheel drive. So basically they charge me their hourly charges whatever it is and also they didn’t give me the exact information of the problem and charged me for anything. I do have the report they gave me and invoice. However, before 2-3 days I went to other dealership of nissan they guys told me that your car does have problem which is minor problem of nissan’s transmission, also they gave me proper knowledge of the problem and also shows me the solution and for this things they only charge me for their time which I loved to pay. I would like to have possibly solution for this as soon as possible. Thanks ??
Experience Nissan Response
16/05/2023
****** ****** *** * *** *** ** ********** ** *** ******** *** ******* **** ** ************* ** ******* *** ********* This was the response emailed to Nilanshu February 24th at 3:15pm Hello Nilanshu, as discussed we did not tell you there was anything wrong with your transmission. When it was at the store it was not acting up so we could not confirm a transmission issue. I have attached the documentation showing the past codes. I have also attached documentation that shows your vehicle does have rear ABS sensors. I’m not sure who has informed you otherwise. This information for parts is specific to you vehicles VIN and provided through Nissan group systems. The amount charged was for a scan of the vehicle approved by the customer as we could not recreate the concern upon road test. Even if a check engine light is not on at the time the vehicle will generally show past codes if there is a concern.
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