2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Michelle O
5 stars25/08/2023
I rented an orbital sander this week and it was delivered promptly with the correct amount of pads and sandpaper. ***** in Kanta was super helpful on the phone and **** the delivery person carried it up the stairs for me because it weighs more than I do. **************** was excellent. I was charged a deposit and the correct amount was refunded the next day on my credit card. I will rent from them again on my next project!****************** OttawaReview from Jesse D
1 star31/05/2023
Made an account with these guys everything was fine. Then 3 weeks after the fact they go in and take more money when I call them the response I get is do you want to come in and deal with it here tough guy BOTTOM LINE DONT OPEN AN ACCOUNT WITH THESE PEOPLE
Robertson Rent All Inc Response
14/09/2023
Hi *****,We're very sorry to hear about your poor experience. We only take deposits for customers who do not have a verified credit account with us. I'm not sure how this situation would have transpired if you had an account set up but if you would like to discuss this further, please reach out to one of our branches. Unfortunately, we don't have an account in our system with your contact info so this is our only way to communicate with you.Regards.
Customer Review Rating
Average of 2 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.