ComplaintsforEcole de danse Louise
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Complaint Details
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Initial Complaint
31/03/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
About 1 year ago, I was finally able to get ahold of someone from Ecole de Danse Louise, in regards to a credit I had. It took many reach-out in order to be able to see how I can use this 50$. With clothing. It took another few tries after that in order to be able to see what I could order. Lots of excuses were given. We are getting a new set of clothing, we don't have pictures to show you. Finally having chosen something blindly...last Fall, I still don't have the item. It was supposed to come in before Christmas. I had to reach out to them several times to see why it wasn't in. Another excuse was given...the company forgot to sent the item. They were going to check into it. I still don't have the item. It's one excuse after another. I know many people who have gotten this 50$ credit that they can't spend. Ecole de Danse Louise is giving us a credit that we can't use if our kids don't want to take dance lessons again with them (due to different reasons).
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.