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ComplaintsforWeed Man USA Headquarters
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Complaint Details
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Initial Complaint
13/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On September 30, 2022 my Weedman lawn care representative (Mike) was servicing my lawn. Somehow, the piece of equipment he was using slipped and it slid down my lawn, into our block wall causing damage to our wall. **** **** * ** ****** ******* ** ** ***** ****** * ***** ******* **** ** **** *** ****** *** *** ****** *** ****** ** *** ** **** **** ********. I contacted my local Weedman company to let them know this happened, sent 6 pictures of the damaged wall, sent them the voicemail of their representative stating that his equipment slipped. I asked them to come out to see the damage and speak with me about a resolution to fix the wall. They disagreed that their company caused the damage and will not fix/pay for damage.Business response
24/03/2023
We apologize for the confusion and misunderstanding regarding the details of the damage to your wall. We will be reaching out asap to discuss how we will be repairing the damage to your wall.Customer response
24/03/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*** ******
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.