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Business ProfileforConnexion Dental Care Group
At-a-glance
Related Categories
Business Details
- Location of This Business
- 261 Montreal Rd, #400, Ottawa, ON K1L 8C7
- BBB File Opened:
- 3/3/2023
- Business Management
- Front Desk
- Meaghan Green, Marketing Manager
- Contact Information
Principal
- Front Desk
- Meaghan Green, Marketing Manager
Customer Contact
- Meaghan Green, Marketing Manager
- Additional Contact Information
Email Addresses
- Primary
- Sales
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
RAY O
06/07/2023
Connexion Dental Care Group Response
10/07/2023
Dear ***,
We are so sorry to hear of the total inconvenience caused in your day. It is our absolute responsibility to ensure that our patients experience the most seamless and comfortable experience possible at every one of their visits.
The elevator disruption should have been communicated to you prior to the appointment, and for this we are truly sorry.
Our goal is to make up for this poor experience. Our Office Administrator did reach out and offered complimentary service and transportation to one of our nearby offices, however we understand that your comfort lies at the Connexion clinic. At your next appointment, we are happy to offer the same.
As discussed over the phone, we will coordinate your appointment in a timely manner! We are truly so so sorry for your experience and really appreciate you taking the time to inform us as well as speak to us personally, so that we can/were able to resolve this situation.
Thank you,
The Connexion team
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