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Find a Location

Bytown Fence Inc. has 1 locations, listed below.

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    Business ProfileforBytown Fence Inc.

    Fence Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/7/1998

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bytown Fence is a residential and commercial fence installation company.

    Products & Services

    Wood Fences

    Chain Link Fences

    Iron Hybrid Fences

    PVC Fences

     

    Business Details

    Location of This Business
    1401 Cyrville Road, Ottawa, ON K1B 3L7
    BBB File Opened:
    1/6/1994
    Years in Business:
    35
    Business Started:
    1/1/1989
    Business Incorporated:
    1/6/1994
    Accredited Since:
    1/7/1998
    Type of Entity:
    Corporation
    Number of Employees:
    20
    Alternate Business Name
    • Bytown Fences & Decks
    • DOC Investments Inc
    Business Management
    • Mr. Ned Loughrey, Sales Manager
    • Adam Semler, Dealer Manager
    Contact Information

    Customer Contact

    • Mr. Ned Loughrey, Sales Manager
    • Adam Semler, Dealer Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We wanted to replace our fence that divides our yard from the neighbours. We live out of the country (my niece occupies the house with her bf) and the neighbour is a realtor who has renters in his property. The realtor got the quote from ByTown Fence and because I wanted a bit higher quality fence I paid $3000 and he paid $2000 of the total $5000. He asked his tenants how the fence was after the work and they were happy. I asked my niece and she was very dissatisfied. I have pictures of the shoddy workmanship. They left large planks of wood in our yard. There are exposed nails. They shortened the fence and built it flush to my shed. Meaning if I move my shed my yard is open. I have a pool. There are huge gaps in the wood from substandard planks. And it is a flimsy fence at best that aready appears to be leaning. Upon my return home I spoke to the neighbour and he apologized and said he took his tenants at their word, that the work was done properly. He reached out to ByTown Fence and they said it would cost $2000 more to repair the work they didn’t do properly in the first place. I feel ripped off and would highly recommend you never use this company.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ashley H

    5 stars

    20/06/2024

    Hired Bytown Fence to install a PVC fence for myself and my neighbours. We were very pleased with the entire process. The site visit was very informative and detailed, which gave us a lot of reassurance. The office staff was very helpful in answering our questions & the crews worked above and beyond to build our fence. We are very happy with the work completed and we highly recommend using Bytown Fence for your projects.

    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

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