Customer ReviewsforFrancis Plumbing Heating & Cooling

We had an ** installed in Jun 2024. *** was our installer. Both him and his apprentice were very professional, answered my questions and concerns and they left the premises clean after the install. Work was done in a timely manner in my opinion. We have an older home so some of the piping had to be rerouted and he did that in an efficient way. The ** works great. Satisfied customer.

Thank you for sharing your positive experience with us! We're delighted to hear that *** and his apprentice provided professional service, answered all your questions, and left your home clean after the installation. We understand the challenges of working in older homes, and we're glad *** could efficiently reroute the piping to ensure a smooth installation. It's wonderful to know that your new AC is working great and that you're a satisfied customer. If you have any further questions or need assistance in the future, please feel free to reach out.

Needed a new furnace and AC, right in the middle of a heat wave. Called on a Tuesday afternoon, salesman (****) came Wednesday and new system was installed on Thursday. Excellent service and nice work by the installers (*** and ******) and ****. Top job.

Thank you so much for your 5-star review! We are thrilled to hear about your positive experience with our team. Providing timely and excellent service, especially during a heat wave, is our top priority. We're glad ****, ***, and ****** could assist you efficiently and professionally with your new furnace and AC installation. Your kind words and recognition mean a lot to us. If you have any further questions or need assistance in the future, please dont hesitate to reach out.

We had a conversion from an oil furnace and hot water tank to a heat pump and electric water heater. A massive undertaking. We also needed an electrical panel upgrade to power the upgrades. The installation went smoothly over a bit over two days. Watching the teams coordinating their efforts to create a smooth and quick installation was comforting. All had been planned to create the least amount of disruption possible. The team was polite and quite professional. After the installation, the work areas were cleaned. We would quite readily recommend Francis Plumbing Heating and Cooling.

Thank you for your fantastic review! We're thrilled to hear about your smooth and professional installation experience. Our team always aims to minimize disruption and maintain a clean work area. Your recommendation means a lot to us. If you need anything in the future, feel free to reach out!

We are very satisfied with our new heat pump and furnace. We had excellent service from the installation team ******* and *******.We were very happy with the consultation by ****. Also, ***** is a pleasure to deal with in the office.We can easily recommend Francis Plumbing Heating and Cooling.*****

Thank you so much for your kind words, *****! We're thrilled to hear that you are satisfied with your new heat pump and furnace. It's wonderful to know that *******, *******, ****, and ***** all provided excellent service and made your experience with us a positive one. Your recommendation means a lot to us, and we look forward to continuing to meet your HVAC needs.

We recently called on Francis Fuels to talk to us about heat pumps vs air conditioners and a visit was quickly set up and **** explained how they worked, the benefits of each, the different costs and answered all our questions. We decided on the heat pump and 2 days later *** arrived early followed by **** and ****. Examinations and evaluations were quickly made by these obviously experienced employees and they promptly decided what tasks needed to be done and by whom. Our house is ***************************************************** situ is old and the outside ground was on a slope. They had to persist to overcome some challenges including some sheet metal work and the final result was excellent. They tested the system and after a full 8 hours of work they reviewed every step and ensured everything was stable, in its correct place and working as it should. They showed great patience and demonstrated to us how it functioned and what we could expect, providing us with assurance of functionality to cool and heat. They also provided us with a phone number to use if we have any questions or an operational issue we needed help with. We are very satisfied with their professionalism, knowledge and experience. Thanks Francis Fuels for a job well done !

Thank you for your wonderful review! We're delighted to hear that you're pleased with your new heat pump and the service provided by ****, ***, ****, and ****.

Excellent service and install by ***, ************* very happy with all aspects of the furnace and AC installation.Great Job!

Thank you for your positive feedback! We're thrilled that ***, *******, and *** delivered excellent service and installation, and we hope you enjoy your new furnace and AC.

I was impressed with the professionalism and friendliness of all the representatives that I interacted with. The team that installed my water heater (*** and ***) were clearly skilled and experienced.

Thank you very much for your kind review *****!