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          Find a Location

          Bell Internet (Residential) has 19 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Bell Internet (Residential)

              160 Elgin Street P.O. Box 70092 Ottawa, ON K2P 2M3

            • Bell Internet (Residential)

              P.O. Box 696, Stn. B Sudbury, ON P3E 4R6

            • Bell Internet (Residential)

              10 Fl-1111 West Georgia Vancouver, BC V6E 4M3

            • Bell Internet (Residential)

              10157 101 St NW Edmonton, AB T5J 0T6

            • Bell Internet (Residential)

              166 4900 Molly Banister Drive Red Deer, AB T4R 1N9

            Business ProfileBell Internet (Residential)

            Internet Services
            Multi Location Business

            Contact Information

            160 Elgin Street

            P.O. Box 70092

            Ottawa, ON K2P 2M3

            Visit Website
            Email this Business
            (613) 310-7873

            Customer Reviews

            1.14/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            165 complaints closed in last 3 years

            39 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Bell Internet (Residential) has 19 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Bell Internet (Residential)

                160 Elgin Street P.O. Box 70092 Ottawa, ON K2P 2M3

              • Bell Internet (Residential)

                P.O. Box 696, Stn. B Sudbury, ON P3E 4R6

              • Bell Internet (Residential)

                10 Fl-1111 West Georgia Vancouver, BC V6E 4M3

              • Bell Internet (Residential)

                10157 101 St NW Edmonton, AB T5J 0T6

              • Bell Internet (Residential)

                166 4900 Molly Banister Drive Red Deer, AB T4R 1N9

              Location of This Business
              160 Elgin Street P.O. Box 70092, Ottawa, ON K2P 2M3
              Email this Business
              BBB File Opened:
              1/1/1937
              Number of Employees:
              1
              Alternate Business Name
              • Bell Sympatico (Residential)
              • Bell Sympatico
              Business Management
              • Ms. Emily Gagnon, Company Contact
              • Complaint Department
              • Executive Response Team
              Contact Information

              Principal

              • Ms. Emily Gagnon, Company Contact

              Customer Contact

              • Complaint Department
              Additional Contact Information

              Fax Numbers

              • (800) 554-5148
                Primary Fax
              • (800) 714-8705
                Other Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              165 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/05/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              On Bell’s website, under “Internet” - “Wifi”, near the bottom of the page, where is says “Already have internet?”, there is a “learn more” link, when you click on that you will see the screenshot attached. In the text, it shows “One 2-pack rental per account”, however Bell is unwilling to honour it. In fact, I called them on or about April 15th and the agent said it was no problem, got all my information for shipping and said I would receive it within 7 days. I later learned that he had put nothing in th system to that effect. ******* ********** ***** ******* ****** I am authorized for this account. I would expect them to honour a 2-pack for 5$/month as stated
              Read More
              Read 164 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Maria W

              22/05/2024

              I think Bell Canda is a scamming company. When some consumers are on strict budgetary guidelines. This company makes it impossible as they are consistently increasing prices or fees even when locked in for a two year promotional period, not even if you are locked in for a 2 month promotional discount. You are truly never getting a discount. I signed up for top internet speed only to discover that after a year of paying for it that a technician told me I could never get the speed I was paying for because the line from the box to home does not warrant that speed. I have also been passed around from department to department having to retell my story over and over. Even when getting a case manager, I was told she could not go back to see my initial order from 5 months ago. I was a loyal customer for 40 years and the stories I could tell you would not fit in this box. I am done with wasting time, frustration and stress. Not to mention being kept on hold for 40 minutes while the person helping said she was on an air call to her sister while clearing her cache. Horrible customer service!!!
              Read 6 More Customer Reviews

              Local BBB

              BBB Canada's Northern Capital Regions and Quebec

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