ComplaintsforSJC Financial
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Complaint Details
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Initial Complaint
25/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have done several transactions with this brokerage/lender over the past 5 years. While I have several complaints, I would like to simply begin with a request for my entire file to be handed over to me by the brokerage. This file contains a lot of confidential information; I have lost faith in this organization's ability to treat me (and my information) fairly and professionally. I have asked the brokerage multiple times for my entire file and in most cases, that request is ignored. Yesterday, the organization emailed me stating they sent a portion of my file to me; however, I have repeatedly asked for my entire file to be sent for the reasons outlined. My other complaints are equally serious (possibly more serious); however, out of respect for the organization, I will start with this one and leave the other three complaints private for now. I have many supporting documents but prefer to keep them private for now out of respect for the organization. I seek fairness/equity.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.