ComplaintsforARC the Hotel
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Complaint Details
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Initial Complaint
07/02/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I stayed at their hotel last weekend. They had housekeeping check my room before getting my deposit back. It was clean. I got my **** statement and they charged me $282.50. I called they said it was for smoking. I have never smoked a cigarette in my life. They said they had proof but refuse to show me this proof. I was called a liar and caught the manager lying to me three times. No one contacted me once. No complaints no nothing. She keeps changing her story. I can have my family doctor verify that I’ve never smoked. **** ******* *** *** ** ****** ** *** **** ******* ** ********* *** ** **** ****** I should of been notified before them taking the money. I shouldn’t of gotten my deposit back if such accusations were real.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.